Train and rehearse with FACE2FACE


FACE2FACE is the leader in today’s luxury retail training, coaching and consulting. We help premium and luxury brands elevate customer experience through:

  • local_hospital
    Store Health Audit
  • chat
  • devices_other
    Digital Solution Design
  • apps
    Field Implementation






Luxury Brands

FACE2FACE is a proud member of the Customer Experience Group (CXG). We help brands reach profitable growth by turning transactional moments into relationships and emotional experiences

Visit CXG Website

Our radically different retail approach makes extraordinary our ordinary.

  • We have a team of CX experts providing the best consultancy for the luxury industry.
  • We create bespoke front line training programs that help build relationships.
  • Our Luxury Sales Coaching and Training stimulate positive conversations.
  • We developed an innovative mobile app that drive profitable business growth.
  • A loyal customer starts with a dedicated front line team.
  • We train skillsets that build meaningful relationships between teams and customers.
  • We look deeply inside your business to understand your needs and how to make it happen.
  • We design and embed the right learning experience, helping brands elevate customer experience.